Welcome Flows
Introduce the brand and its offer.
Email & SMS Marketing
Win the Second Order.
Email and SMS journeys that welcome customers, recover missed purchases and make follow-up more relevant.
The Relationship Starts After Checkout
A purchase creates opportunities for support, education and future orders. The next message should reflect what the customer needs.
Discuss Retention
Shopify
Email
SMS
Flows
Segments
A/B Tests
Analytics
Shopify Data
Triggered by What People Do
We use store activity and agreed customer segments to guide relevant automated messages and campaign timing.
Discuss RetentionAcross the Lifecycle
Browse & Cart Recovery
Help shoppers return to unfinished decisions.
Post-Purchase
Provide education, support and useful next steps.
Win-Back
Reconnect with customers after inactivity.
Campaign Planning
Align sends with launches and promotions.
SMS
Use consent-based reminders and updates.
Map the Customer Journey
Step 1
Audit
Audit
Review flows, lists, permissions and performance.
Step 2
Plan
Plan
Set lifecycle priorities and segments.
Step 3
Build
Build
Create journeys and campaign assets.
Step 4
Refine
Refine
Review results and adjust messaging.
Retention That Runs
Lifecycle flow plan
Agreed automated campaigns
Audience segments and SMS setup as scoped
Reporting and improvement priorities
Past the First Purchase
Most relevant for stores with an existing customer base and enough activity to support targeted retention.
Good Questions
Answered!
Email design can be included within the agreed scope.
Customer permissions and applicable marketing requirements must be respected.
Yes. We review current workflows and data before replacing anything.
Keep exploring
Explore more services
Email Campaign Design
Campaign emails with a clear offer, strong design and an obvious next step across desktop and mobile.
Shopify SEO
Technical fixes and relevant content that help Shopify products and collections become easier to find organically.
Ecommerce AI SEO
Make brand and product information clearer and easier to discover across AI-assisted shopping and search experiences.
Shopify Store Design
Bespoke Shopify storefronts combining distinctive design, custom development and seamless shopping experiences built to convert.
Shopify Store Redesign
Keep what customers trust. Rework the pages, navigation and design that no longer serve your brand.
Product Landing Page Design (PDP)
Conversion-focused product pages that combine persuasive messaging, compelling visuals and intuitive layouts to turn product interest into sales.
